New to Spokane, so relied on positive reviews and called about tires for my truck. They were to be delivered from their warehouse around three, so went in early and waited. We had a miscommunication on the phone and after a considerable time waiting, I was told they had ordered the wrong size. They were extremely apologetic and promised they would have replacement tires in the morning. When I picked up my truck, I discovered they had given me a significant discount. While I waited the first day, I appreciated the way they treated their other customers and felt good about bringing my business here. I know I will give them my business in the future.